Information on data processing according to Art. 13, 14 GDPR

We are pleased that you are visiting our homepage and thank you for your interest in our association. Dealing with the data of our members and visitors to our website is a matter of trust. The trust placed in us is very important to us and therefore the importance and obligation to handle your data carefully and to protect it from misuse.

To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously. Therefore, we act in accordance with the applicable legal provisions on the protection of personal data and data security. With these notes on data protection, we would therefore like to inform you about when we store which data and how we use it - naturally in compliance with the applicable legislation.

DEHOGA Berlin specifically follows the EU General Data Protection Regulation (GDPR) as well as the current Federal Data Protection Act (BDSG). When using the internet, we follow the Telemedia Act (TMG) and the Telecommunications Telemedia Data Protection Act (TTDSG) of the Federal Republic of Germany to protect your personal data. In the following, we explain what information we collect during your visit to our website and how it is used. In the following, we explain what information we collect during your visit to our websites and how it is used.

Name and address of the person responsible

The responsible person in the sense of the GDPR and other national data protection laws of the member states as well as other data protection regulations is the:

Hotel and Restaurant Association Berlin e.V. (DEHOGA Berlin)
Keithstrasse 6
D-10787 Berlin
Phone: +49 (0) 30 318048-0
Mail: info@dehoga-berlin.de

Name and address of the data protection officer

Mr. Andreas Thurmann

DataSolution LUD GmbH
Isarstr. 13
D-14974 Ludwigsfelde
Phone: +49 (0) 3378 202513
Mail: a.thurmann​[at]​ds-lud.de

General information on data processing

Scope of the processing of personal data

We collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. If processing of personal data is necessary for compliance with a legal obligation (statutory provisions) to which our association is subject, Art. 6 (1) lit. c GDPR serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.

Data deletion and storage period

The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.

Online application via the websites

Description and scope of data processing

The DEHOGA Berlin gives businesses in the hotel and catering industry the opportunity to apply for membership via the website. If you, as the person responsible for a business, take advantage of this option, the data entered in the input mask will be transmitted to us and used. Data can be:

Operating data

  • Entry date
  • Name of establishment and date of opening
  • Address and contact details (e-mail address, telephone, fax)
  • Internet address
  • Contact person/responsible person (first name and surname)

Company and company data

  • Name of company/company and type of company
  • Shareholder (title, first name, last name, date of birth and position)
  • Address and contact details (e-mail address, telephone, fax)
  • Shipping notes (post, invoice)

To calculate the contribution

  • number of employees
  • Information on the size of the establishment (e.g. rooms, beds)
  • Other operating sites
  • Other interests
  • Payment frequency

General company data

  • Tenure status (owner, tenant, lessee)
  • Type of business (individual business, chain business, franchise business)
  • Wellness area
  • Type of tourist accommodation
  • Valid classification
  • Details of the training company
  • Collective Bargaining Agreement

Legal basis for data processing

The legal basis for the processing of the data is the conclusion of a membership contract with the company.

Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the request for application.

retention period

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial law, statutory or contractual retention requirements have been fulfilled. The period is usually 10 years.

Possibility of objection

As an applicant, you have the possibility to object to the processing of your personal data at any time. We have set up the e-mail address widerspruch​[at]​dehoga-berlin.de for this purpose. Please note that in the event of an objection, the application cannot be completed or the conversation cannot be continued.

[Translate to Englisch:] Newsletterservice

[Translate to Englisch:] Beschreibung und Umfang der Datenverarbeitung

Wir möchten die Kontaktdaten (insbesondere E-Mailadresse) unserer Mitglieder nutzen, um über aktuelle Informationen in der Branche zu informieren und Umfragen in den Mitgliederbetrieben durchzuführen. Zusätzlich möchten wir die E-Mailadressen nutzen, um Werbeinformationen unserer Partner zu übermitteln.

Es kann in diesem Zusammenhang eine Weitergabe der Daten an Dritte erfolgen, bspw. an Marktforschungs- und Umfrageunternehmen oder an unsere Partner im Rahmen der E-Mail-Werbung. In diesem Fall haben sich unsere Vertragspartner zum sorgsamen Umgang mit den bereitgestellten Daten und zur Vertraulichkeit verpflichtet.

Rechtsgrundlage für die Datenverarbeitung

Rechtsgrundlage für die Verarbeitung der Daten ist § 7 Abs. 3 UWG (Gesetz gegen den unlauteren Wettbewerb). Die Übermittlung von Kontaktdaten unserer Mitglieder an Partner der DEHOGA Berlin erfolgt auf Grundlage einer uns zuvor gegebenen Einwilligung.

Zweck der Datenverarbeitung

Die Verarbeitung der personenbezogenen Daten dient uns allein zum Versenden individueller Newsletter und Mails mit Brancheninformationen.

Dauer der Speicherung

Die Daten werden gelöscht bzw. gesperrt, sobald der Newsletterservice abgemeldet wird oder der Nutzung zu Werbezwecke widersprochen wird.

Widerspruchsmöglichkeit

Sie haben als Empfänger jederzeit die Möglichkeit, der Verarbeitung Ihrer Daten zu widersprechen. Mit jedem Newsletter können Sie den Newsletterservice abmelden. Zusätzlich haben wir die E-Mail-Adresse widerspruch​[at]​dehoga-berlin.de eingerichtet. Teilen Sie uns bitte hier die E-Mailadresse mit.

Im Fall eines Widerrufs der Einwilligung informieren wir unsere Partner, alle Daten zu löschen.

my DEHOGA

Description and scope of data processing

On our website there is a personal area for our association members. If you take advantage of this opportunity as a member, you can log in with a user ID and password.

We provide information and documents in the member area. Member businesses also have the option of accessing information on fraud attempts and the like in our HOTWARN system, provided they are registered for this purpose.

Legal basis for data processing

The legal basis for the processing of the data is the legitimate interest in the data processing of both parties to the contract within the framework of the contractual relationship as well as the existence of a consent of the user by acceptance of our conditions for data processing.

Purpose of the data processing

The sole purpose of processing personal data is to publish information in a protected area that is relevant to our members.

retention period

The data will be deleted if the processing of the data is objected to.

Possibility of objection

As a user of an online access, you have the possibility to object to the processing of your data at any time. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. In this case, your access will be deleted.

HOTWARN system

Description and scope of data processing

Association members have the possibility to report cases of fraud to us. In addition, we receive search reports from the public sector (hotlines, police, ...). On our website, our association members have the possibility to call up the information provided on fraud cases in the HOTWARN system in our personal member area. If you as a member take advantage of this possibility, you have to log in with a user ID and a password. In addition, they will receive information about new fraud cases by e-mail.

Reporting data in the HOTWARN checklist or published data may include:

Details of the company

  • Operation
  • Contact
  • Contact details

personal details

  • Crime
  • Gender
  • First name and surname (company name if applicable)
  • Address
  • Date of birth
  • Payment method
  • Citizenship/Language/Dialect
  • Personal details (estimated age, height, figure, hair colour, hairstyle, beard)
  • Comments
  • Image capture
  • Letters from authorities

Legal basis for data processing

The legal basis for the processing of the data is the contractual relationship in the context of a registration of the member company in the HOTWARN system. In addition, Art. 6 (1) (e) GDPR applies, i.e. processing for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Purpose of the data processing

The sole purpose of processing personal data is to protect our association members from fraud and abuse or to investigate criminal offences.

retention period

The data will be deleted after 2 years or if a data subject has objected to the processing of the data.

Possibility of objection and removal

Data subjects will be informed by DEHOGA Berlin in an appropriate manner about the storage and publication of their data in accordance with Art. 13 GDPR, insofar as contact details are known or an interest in secrecy does not prevent this. The data subject has the possibility to object to the processing at any time if he can prove that the data or the facts are incorrect. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. In the event of an objection, we will inform all member companies involved.

E-mail contact

Description and scope of data processing

On our website, it is possible to contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.

Legal basis for data processing

The legal basis for the processing of the data is first of all our legitimate interest in the processing of the data within the scope of the contact on the part of the enquirer. If the contact is aimed at the conclusion of a contract, the additional legal basis for processing is in the context of a pre-contractual relationship or contractual relationship.

Purpose of the data processing

The data will be used exclusively for the processing of the conversation in the context of your contact.

retention period

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the matter concerned has been conclusively clarified and no retention periods prevent deletion.

If the contact is a pre-contractual relationship (interest or application for membership), the transmitted data will also be stored in our administration software and used for the execution of the contract.

Possibility of objection

You have the option to object to the processing of your data at any time. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. We would like to point out that in the case of an objection, the conversation cannot be continued or we cannot create any offers etc.. All personal data stored in the course of contacting you will be deleted in this case.

Messenger service "WhatsApp

Description and scope of data processing

The WhatsApp offers of DEHOGA Berlin are a voluntary offer. The operator of WhatsApp is WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025. When using WhatsApp, the data protection provisions established by WhatsApp apply, which you automatically accept when using WhatsApp. Read WhatsApp's privacy policy here.

Internally, we ensure that

  1. the telephone number provided is a company telephone number used exclusively for initial contact.
  2. telephone numbers or other contact details are not or cannot be stored on the mobile phone through which the communication takes place.
  3. Contact details of chat participants are not stored, neither in the phone book of the mobile phone nor in other applications. For further communication via other communication channels, data may be stored in our management system.

Legal basis for data processing

The legal basis for processing the data is our legitimate interest in processing the data.

Purpose of the data processing

We only use this contact information to process contact requests via WhatsApp.

retention period

Chat histories are actively deleted by the employee in a timely manner (if they are no longer needed for further communication).

Possibility of objection

You have the option to object to the processing of your data at any time. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. All personal data of the inquirer and communication data will be deleted in this case.

Support and advice for company contacts

Description and scope of data processing

For the support and advice of association members, partners and other company contacts, we collect and use, in addition to the business partner or also potential business partner, the contact person, telephone number and postal address. We also obtain the information from various sources, either through an inquiry (e-mail or telephone), but also through events, trade fairs, business cards received by our employees, etc.

Legal basis for data processing

The legal basis for processing the data is our legitimate interest in data processing. If the contact aims at the conclusion of a contract, the additional legal basis for the processing is the business initiation relationship or contractual relationship.

Purpose of the data processing

We use this contact data exclusively for our own purposes and for the needs-based design of our own sales activities or customer relationship management.

retention period

In principle, no deletion period is provided for. However, if our sales department has not had any contact with the company contact within 3 years, the sales department will decide whether the contact person of the company contact will be deleted.

If the contact is a pre-contractual relationship (application), the transmitted data will also be stored in our administration software and used for the execution of the contract. If there is no contractual relationship, we delete the data after one year at the end of the year.

Possibility of objection

As the contact person of a company contact, you have the option to object to the processing of your data at any time. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. All personal data of the contact person that has been stored for the business partner will be deleted in this case.

Disclosure of company and contact data to third parties

Description and scope of data processing

We would like to share our members' companies and contact details with our partners for the purpose of providing support, advice and advertising to association members. The data we pass on includes:

  • Name of the company
  • Address
  • Contact person (title, first name and surname)
  • Contact details (e-mail address, telephone, fax)
  • Membership (entry and exit date)

Legal basis for data processing

The legal basis for the processing of the data is the existence of a consent of the recipient as well as the legitimate interest of our partners and association members in the data processing.

Purpose of the data processing

The transmission of address and contact data with contact persons serves the sole purpose of contacting our partners in order to provide demand-oriented advice and to communicate offers as well as conditions negotiated within the scope of membership with DEHOGA Berlin. Our partners have been obligated to maintain confidentiality.

We would like to point out that the partners have been informed that the sending of e-mails with advertising content requires the additional consent of the recipient.

retention period

In principle, no deletion period is provided for. With the termination of the membership, the data will no longer be transmitted, our partners will be informed to delete the data as well.

Possibility of objection and removal

As a company contact, you have the option to object to the processing of your data at any time. For this purpose, we have set up the e-mail address widerspruch​[at]​dehoga-berlin.de. In this case, all company data and personal data of the contact person that have been stored for the business partner will be deleted or no longer passed on to our partners. Our partners will be informed to delete the data as well.